Alfatah Travels
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4B XX Phase 3 DHA Lahore, Pakistan
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About Alfatah Travels
Alfatah Travels is a travel service provider offering solutions such as flight booking, travel packages, and tour planning services. Before booking travel services, many travelers prefer to research reviews and customer experiences to make sure the agency they choose is reliable and trustworthy.
This page on TourInspect provides insights, traveler reviews, and reported experiences related to Alfatah Travels. The goal is to help users understand service quality and learn from the experiences shared by other travelers who have used their services.
TourInspect also focuses on identifying potential risks in the travel industry by highlighting fraud alerts and suspicious activities reported by users. By combining honest reviews with fraud awareness, this page helps travelers make informed decisions and avoid possible travel scams when planning their trips.
Reviews (7)
I am writing to express my extreme dissatisfaction with the services provided by Alfatah Travels during my recent Umrah trip, particularly regarding my stay in Madina. While the services in Mecca were as promised, my experience in Madina is nothing short of disappointing and frustrating.
I have charged 650 Riyals per night for a room that is far below the standard promised. Despite being assured of a stay in a 4-star hotel, the room I have given barely resembled a 1 or 2-star establishment. The room is cramped, lacked basic amenities, and, most notably, there is no Wi-Fi as was promised.
When I raised my concerns and asked the concerned person to accommodate me in a better hotel, I was told that I would have to pay an additional 700 Riyals per night to change the room. This is completely unacceptable! Not only was I misled about the room quality, but I am also expected to pay more money for a service that should have been delivered as part of the original package.
This experience has been extremely disappointing, and I feel that Alfatah Travels has failed to deliver on its commitments. I trusted the company for a comfortable and hassle-free Umrah trip, but instead, I encountered misleading information and substandard accommodations.
I urge Alfatah Travels to address this issue immediately and ensure that future customers are not subjected to the same misleading practices. I also request a formal resolution to this matter, as it is only fair to expect the services that were promised and paid for.
I look forward to your prompt response and a fair resolution. Alfatah Travels
They are totally fraud. They ruin our trip & make it worst
On complaint they said you asked for 3 bed which you were provided. They charged this huge amount for bed only
Our hotels located far from haram
I suggest never travel with this fraud company